Work

This week has almost ended without enjoying much free time at work while Frank is in India for a week. Whenever I talked to Frank in India over the phone, he grumbled about the horrible road conditions there and said the car was going through the jungle and snakes wriggled every where. Despite his over-the-top description about all those things, I was still thinking overseas business trips must be fun.:)
I was glad when I checked my work email this morning that Laurent, the CTO of Ultrasonix, my Canadian account didn't send me any more emails saying extremely urgent requests. But I am still not feeling completely relaxed because I said to him that I would send the sample tomorrow but I found out this morning that the sample might not be ready by then.
Il-woong, the deputy manager of the manufacture dept. needs to be much more careful of what he informs me.
A few days ago, I made a certificate according to the information he gave me over the phone conversation and I quickly sent it to Laurent. Then Il-woong called me again like 5 minutes later and told me there was some change in the information. Of course, that's not my fault but to Laurent, it will look like the information I give him is always unreliable.
This morning, I emailed Laurent saying "Surely, the sample will be delivered to you tomorrow. So have a relaxing night instead of staying up late waiting for my email." because Il-woong said that to me. Again, he told me that it might be hard. It is so frustrating that I should sound like a liar to my client.
Il-woong has very laid-back and tolerant personality and gets along with me really well. He tries to help me a lot without showing any frustration in many difficult situations I have to confront. But I can't help feeling annoyed at him at the moment.

These days I realize that my work is all about communication.
I am in between my clients and the people at the R&D, Q/C and manufacture department.
It's all about how to deliver each part's message/request effectively and not causing any misunderstanding in between two parts.
Without much knowledge about medical/ electronics/ engineering information and this industry, what I do now can be such a simple job which consists of translating and acting as a middle-man. So was my job at Korea EnE. Aside from the knowledge I should have, the most important factor to be more prosfessional in my job seems like people management. That's part of the reasons why I am reading the book "It's all politics.". I wanna improve myself in every skill required for my job faster. Yes, MUCH FASTER. I am so lazy and slow...